Is this Lens hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lens hotel?

Check-in time for Lens hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lens hotel have a swimming pool?

Yes, this Lens hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lens hotel?

Best-rates for the Lens hotel starts from $927 per night with includes Pet Friendly, Pool, Private Pool, Laundry, View, Balcony/Terrace, Child Friendly, Ocean View, Oceanfront, Accessibility, Spa, Toiletries, Security/Safety, Business Services, Wellness Facilities, Fireplace/Heating, Transportation/Shuttle, Sports/Activities, Hot Tub, Skiing, Bar, Entertainment, Internet, Parking, Bedding/Linens, Restaurant, Guest Services, Breakfast, EV Charge Station with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lens hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lens hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lens hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lens hotel?

Based on the information reported by the owner or manager, the Lens hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lens hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hostellerie du Pas de l'Ours "Relais et Châteaux" | Hotel in Crans-Montana

| 9.3 (63 Reviews) | Pet Friendly 11 Bathrooms 27 Guests

Lens Hotel | Hostellerie du Pas de l'Ours "Relais et Châteaux"

Hotel in Lens, Crans-Montana

Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.

Hostellerie du Pas de l'Ours "Relais et Châteaux" is located in Crans-Montana.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Balcony/Terrace, Child Friendly, and several others. This is a 5 star rated property and has over 63 reviews with the average score of 9.3 . Coming to Crans-Montana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Crans-Montana. These details are authentic, as they are provided by our partner, booking.com.

This Hostellerie du Pas de l'Ours "Relais et Châteaux" in Crans-Montana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hostellerie du Pas de l'Ours "Relais et Châteaux"”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Pool

View

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Coffee house on site

Kids' meals

Snack bar

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Parking

Parking

Private Parking

Parking garage

Parking on site

Electric vehicle charging station

Accessible parking

Activities

Spa/Wellness packages

Pedicure

Fitness center

Facial treatments

Horseback riding

Racquetball

Walking tours

Cycling

Skiing

Game room

Themed dinners

Canoeing

Ping-pong

Body scrub

Indoor pool (year-round)

Tennis court

Fishing

Bowling

Turkish/Steam Bath

Manicure

Playground

Body treatments

Golf course (within 2 miles)

Fitness

Mini golf

Live sports events (broadcast)

Yoga classes

Fitness classes

Spa facilities

Aerobics

Personal trainer

Waxing services

Sauna

Pool table

Darts

Indoor pool

Casino

Massage

Locker rooms

Beauty services

Steam room

Hiking

Nightclub/DJ

Spa lounge/Relaxation area

Solarium

Entertainment

Board games/Puzzles

Baby safety gates

General

Heating

Non-smoking rooms

Wifi in all areas

Elevator

Family rooms

Safe

Hypoallergenic room available

Soundproof rooms

Smoke-free property

Pet friendly

Guest Services

Airport shuttle (additional charge)

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Airport shuttle

24-hour front desk

Babysitting/Child services

Express check-in/out

Concierge

Shuttle service

Private check-in/out

Shuttle service (free)

Room service

Packed lunches

Pet bowls

Baggage storage

Car rental

Shuttle service (additional charge)

Hair/Beauty salon

Currency exchange

Daily housekeeping

Fax/Photocopying

Business center

Laundry

Grocery deliveries

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Outdoor pool (seasonal)

Terrace

Outdoor furniture

Garden

Sun deck

Security/Safety

24-hour security

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Skiing

Ski school

Ski rental on site

Ski pass vendor

Ski storage

Spa

Beach chairs/Loungers

Swimming pool

Heated pool

Beach umbrellas

Pool with view

Transportation/Shuttle

Airport drop-off

Public transit tickets

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Reviews

Value for money:

8.58

Location:

9.29

Staff:

9.77

Facilities:

9.29

Comfort:

9.63

Cleanliness:

9.77

Rick Van Buel

Oct 9, 2025 07:00:00 AM

Review Score: 10

Switzerland

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The beverages during breakfast were very good (Special mention for the orange juice). An amazing spa, a very relaxing moment, we are looking forward to coming back during the summer to enjoy the pool outside! The staff was super friendly and proactive. The room was very nice, we didn't take a big one because we were staying only for a single night, but we were impressed by the quality, and we loved the Atmosphere.

Negative: Nothing special, be careful with the kids at the pool, perhaps install a time-lapse during the day where kids are allowed or not. We didn't eat anything as we're not really hungry usually in the morning, but in general, I like to have a buffet, which is maybe the only point I would change about the breakfast.

Summary: Will comeback, and book for a longer period of time the room with the Hottub!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Interconnecting room(s) available, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Fireplace, Sofa, Sitting area, Desk View Garden view, Pool view, View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed Accessibility Accessible by elevator
Family Suite Room Type: Family Room Size: 95 m² 2 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Heating, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Fireplace, Sofa, Sitting area, Desk View Garden view, Pool view, View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed Accessibility Accessible by elevator
Double Room Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Linens View Mountain view, City view Kitchen Coffee machine Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed
Luxury Suite (2 Adults) Room Type: Suite Room Size: 85 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Fireplace, Sofa, Sitting area, Desk View Garden view, Pool view, View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Coffee machine, Electric kettle Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed
Prestige Suite (4 Adults) Room Type: Suite Room Size: 110 m² 2 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Interconnecting room(s) available, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Fireplace, Sofa, Sitting area, Desk View Garden view, Pool view, View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed
Luxury Suite (6 Adults) Room Type: Suite Room Size: 200 m² 3 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe, Private entrance Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Outdoor dining area, Balcony, Terrace Living Area Fireplace, Sofa, Sitting area, Desk View Garden view, Pool view, View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Dining table, Electric kettle Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed
Superior Suite (2 Adults) Room Type: Suite Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Fireplace, Sitting area, Desk View Garden view, Pool view, View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed Accessibility Accessible by elevator
Loft Suite Room Type: Suite Room Size: 65 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Hypoallergenic, Soundproof, Hardwood or parquet floors, Smoke Alarm, Safe Media & Technology Satellite channels, CD player, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Fireplace, Sofa, Sitting area, Desk View Garden view, Pool view, View, Mountain view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Pool and Spa Pool towels Room Amenities Hypoallergenic pillow, Adapter, Non-feather pillow, Feather pillow, Socket near the bed Accessibility Accessible by elevator

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Nightly rates from:

USD927

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Hostellerie du Pas de l'Ours "Relais et Châteaux" | Hotel in Crans-Montana

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Hotel in Lens, Crans-Montana

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Outdoors

Living Area

View

Bedroom

Kitchen

Pool and Spa

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