Hostellerie du Pas de l'Ours "Relais et Châteaux" | Hotel in Crans-Montana

| 9.4 (62 Reviews) |   Pet Friendly  11 Bathrooms  27 Guests
Lens Hotel | Hostellerie du Pas de l'Ours "Relais et Châteaux"

Hotel in Lens, Crans-Montana

Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.

Hostellerie du Pas de l'Ours "Relais et Châteaux" is located in Crans-Montana.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, View, EV Charge Station, and several others. This is a 5 star rated property and has over 62 reviews with the average score of 9.4 . Coming to Crans-Montana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Crans-Montana. These details are authentic, as they are provided by our partner, booking.com.

This Hostellerie du Pas de l'Ours "Relais et Châteaux" in Crans-Montana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hostellerie du Pas de l'Ours "Relais et Châteaux"”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Fruit
  • Bar
  • Snack bar
  • Wine/Champagne
Parking
  • Parking garage
  • Parking
  • Accessible parking
  • Parking on site
  • Electric vehicle charging station
  • Private Parking
Activities
  • Mini golf
  • Skiing
  • Beauty services
  • Manicure
  • Facial treatments
  • Solarium
  • Bowling
  • Golf course (within 2 miles)
  • Indoor pool (year-round)
  • Pool table
  • Sauna
  • Body treatments
  • Turkish/Steam Bath
  • Fitness center
  • Racquetball
  • Fishing
  • Walking tours
  • Indoor pool
  • Steam room
  • Hiking
  • Cycling
  • Tennis court
  • Yoga classes
  • Spa
  • Nightclub/DJ
  • Fitness classes
  • Game room
  • Pedicure
  • Aerobics
  • Fitness
  • Darts
  • Waxing services
  • Spa/Wellness packages
  • Ping-pong
  • Canoeing
  • Body scrub
  • Spa lounge/Relaxation area
  • Spa facilities
  • Live sports events (broadcast)
  • Playground
  • Horseback riding
  • Locker rooms
  • Massage
  • Themed dinners
  • Personal trainer
  • Casino
Entertainment
  • Baby safety gates
  • Board games/Puzzles
General
  • Wifi in all areas
  • Hypoallergenic room available
  • Family rooms
  • Safe
  • Soundproof rooms
  • Smoke-free property
  • Non-smoking rooms
  • Pet friendly
  • Elevator
  • Heating
Guest Services
  • Fax/Photocopying
  • Grocery deliveries
  • Packed lunches
  • Dry cleaning
  • Ironing service
  • Concierge
  • Airport shuttle (additional charge)
  • Business center
  • Currency exchange
  • Pet bowls
  • Car rental
  • Laundry
  • Hair/Beauty salon
  • Valet parking
  • Express check-in/out
  • Airport shuttle
  • Room service
  • Baggage storage
  • Daily housekeeping
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Shuttle service (free)
  • Private check-in/out
  • Babysitting/Child services
  • 24-hour front desk
  • Shuttle service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Garden
  • Outdoor furniture
  • Sun deck
Security/Safety
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Key access
  • 24-hour security
  • Smoke alarms
Skiing
  • Ski pass vendor
  • Ski school
  • Ski storage
  • Ski rental on site
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Pool with view
  • Heated pool
Transportation/Shuttle
  • Airport drop-off
  • Public transit tickets
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.58
Location:
9.29
Staff:
9.77
Facilities:
9.29
Comfort:
9.63
Cleanliness:
9.77
Rick Van Buel
Oct 9, 2025 07:00:00 AM
Review Score:   10
Switzerland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The beverages during breakfast were very good (Special mention for the orange juice). An amazing spa, a very relaxing moment, we are looking forward to coming back during the summer to enjoy the pool outside! The staff was super friendly and proactive. The room was very nice, we didn't take a big one because we were staying only for a single night, but we were impressed by the quality, and we loved the Atmosphere.
Negative: Nothing special, be careful with the kids at the pool, perhaps install a time-lapse during the day where kids are allowed or not. We didn't eat anything as we're not really hungry usually in the morning, but in general, I like to have a buffet, which is maybe the only point I would change about the breakfast.
Summary: Will comeback, and book for a longer period of time the room with the Hottub!
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Bathtub, Spa tub, Body soap, Shower, Conditioner, Toilet, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Interconnecting room(s) available, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Mountain view, Garden view, View, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Accessibility

Accessible by elevator
Family Suite
Room Type: Family
Room Size: 95 m2
2 King bed(s) Bed
Family Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Bathtub, Spa tub, Body soap, Shower, Guest bathroom, Toilet, Slippers, Bathtub or shower, Conditioner, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Mountain view, Garden view, View, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Accessibility

Accessible by elevator
Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Walk-in shower, Body soap, Shower, Conditioner, Toilet, Slippers, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Linens, Wardrobe or closet

View

City view, Mountain view

Kitchen

Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed
Luxury Suite (2 Adults)
Room Type: Suite
Room Size: 85 m2
1 King bed(s) Bed
Luxury Suite (2 Adults)

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Bathtub, Spa tub, Body soap, Shower, Conditioner, Toilet, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Mountain view, Garden view, View, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed
Prestige Suite (4 Adults)
Room Type: Suite
Room Size: 110 m2
2 King bed(s) Bed
Prestige Suite (4 Adults)

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Bathtub, Spa tub, Body soap, Shower, Conditioner, Toilet, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Interconnecting room(s) available, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Mountain view, Garden view, View, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed
Luxury Suite (6 Adults)
Room Type: Suite
Room Size: 200 m2
3 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Bathtub, Spa tub, Body soap, Shower, Conditioner, Toilet, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Private entrance, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace, Outdoor dining area

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Mountain view, Garden view, View, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Dining table, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed
Superior Suite (2 Adults)
Room Type: Suite
Room Size: 55 m2
1 King bed(s) Bed
Superior Suite (2 Adults)

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Bathtub, Spa tub, Body soap, Shower, Conditioner, Toilet, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Desk, Sitting area, Fireplace

View

Mountain view, Garden view, View, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Accessibility

Accessible by elevator
Loft Suite
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed
Loft Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Bathrobe, Shampoo, Towels, Free toiletries, Bathtub, Spa tub, Body soap, Shower, Conditioner, Toilet, Slippers, Bathtub or shower, Toilet paper, Shower cap, Hairdryer, Private bathroom

General

Hardwood or parquet floors, Smoke Alarm, Safe, Soundproof, Hypoallergenic, Heating

Media & Technology

Telephone, CD player, Satellite channels, DVD player, TV, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Desk, Sitting area, Fireplace

View

Mountain view, Garden view, View, Pool view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room Amenities

Feather pillow, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Accessibility

Accessible by elevator
Check Hotel Availability
Nightly rates from:
USD927
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