Is this Grand Hotel National Luzern pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Hotel National Luzern?

Check-in time for Grand Hotel National Luzern starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Hotel National Luzern have a swimming pool?

Yes, this Grand Hotel National Luzern has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Grand Hotel National Luzern a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hotel National Luzern wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hotel National Luzern has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hotel National Luzern?

Based on the information reported by the owner or manager, the Grand Hotel National Luzern indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hotel National Luzern?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Hotel National Luzern | Hotel in Lucerne

| 8.7 (517 Reviews) | Pet Friendly 13 Bathrooms 39 Guests

Lucerne Hotel | Grand Hotel National Luzern

Hotel in Lucerne

The luxurious Grand Hotel National is situated right on the shore of Lake Lucerne, only a 5 minute walk from the train station and the historic quarter. Lucerne's legendary luxury hotel was built in the 1870s by César Ritz and Auguste Escoffier. Today it still provides highest-quality accommodations, culinary perfection and great musical entertainment in the National Bar. The rooms and suites offer views of the city or the lake. Some include Italian marble floors, walls covered with luxurious silk wallpaper, hand-woven carpets and comfortable sofas and chairs upholstered with the finest materials. From the Grand Hotel National Luzern you can see the famous Rigi, Stanserhorn and Pilatus mountains as well as the highest peaks of central Switzerland.

Grand Hotel National Luzern is located in Lucerne.

This 13 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Breakfast, Laundry, and several others. This is a 5 star rated property and has over 517 reviews with the average score of 8.7 . Coming to Lucerne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 13 Bedrooms Hotel if you want to learn more about this place in Lucerne. These details are authentic, as they are provided by our partner, booking.com.

This Grand Hotel National Luzern in Lucerne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Hotel National Luzern”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Pool

Designated Smoking Area

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Breakfast in the room

Special diet meals (on request)

Wine/Champagne

Restaurant

Kids' meals

Parking

Electric vehicle charging station

Parking on site

Parking garage

Accessible parking

Parking

Activities

Fishing

Indoor pool (year-round)

Back massage

Full-body massage

Hand massage

Spa lounge/Relaxation area

Live music/Performance

Spa facilities

Hiking

Body treatments

Foot massage

Locker rooms

Beauty services

Skiing

Massage

Head massage

Casino

Indoor pool

Sauna

Cycling

Spa/Wellness packages

Neck massage

Golf course (within 2 miles)

Water sports facilities on site

Entertainment

Board games/Puzzles

General

Non-smoking rooms

Pet friendly

Family rooms

Elevator

Safe

Designated smoking area

Heating

Smoke-free property

Guest Services

Pet basket

Tour desk

Babysitting/Child services

Business center

Meeting/Banquet facilities

Currency exchange

Room service

Shuttle service

Airport shuttle (additional charge)

24-hour front desk

Baggage storage

Valet parking

Fax/Photocopying

Shuttle service (additional charge)

Ironing service

Dry cleaning

Laundry

Concierge

Airport shuttle

Internet

Wifi

Free Wifi

Internet

Outdoors

Sun deck

Terrace

Security/Safety

CCTV outside property

Smoke alarms

CCTV in common areas

Fire extinguishers

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Physical distancing in dining areas

Thermometers for guests provided by property

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Spa

Heated pool

Swimming pool

Transportation/Shuttle

Public transit tickets

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Please note that breakfast rates vary for children from 6 to 11 years of age. please contact the property directly for further information. contact details are stated in the booking confirmation, guests from the age of 16 and up enjoy free entrance to the fitness and wellness center opposite the hotel during the annual maintenance of the hotel's swimming pool.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: CHE-103.178.669

Reviews

Value for money:

7.92

Location:

9.58

Staff:

8.97

Facilities:

8.66

Comfort:

9.14

Cleanliness:

8.96

Richard

Jan 29, 2026 08:00:00 AM

Review Score: 10

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: great room great view with own balcony, very quiet at night , sofa bed also comfortable for kids to sleep in , perfect for family stay , location is awesome, lake and moutain view, next to casino, walkable to train station n old town

Summary: great view, great location, great for family with young kids

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite with Balcony Room Type: Quad Room Size: 44 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Toothbrush, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Heating, Trash cans, Safe, Air conditioning, Hardwood or parquet floors Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk, Sofa Services Wake-up service Kitchen Coffee machine, Electric kettle, Wine glasses Bedroom Wardrobe or closet View Lake view Outdoors Outdoor furniture, Outdoor dining area Room Amenities Sofa bed
Double Room with Lake View Room Type: Twin Room Size: 20 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, Heating Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View Lake view Accessibility Accessible by elevator
Junior Suite with Lake View Room Type: Suite Room Size: 38 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, Heating Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk, Sofa Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View Lake view Room Amenities Sofa bed Accessibility Accessible by elevator
Two-Bedroom Apartment with Lake View Room Type: Quad Room Size: 56 m² 2 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Toothbrush, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Heating, Trash cans, Safe, Air conditioning, Hardwood or parquet floors Media & Technology iPad, Flat-screen TV, Telephone, TV Kitchen Oven, Kitchen, Dishwasher, Refrigerator, Coffee machine, Electric kettle, Stovetop, Washing machine, Kitchenware, Wine glasses, Dryer Living Area Sitting area, Desk, Sofa Services Wake-up service Bedroom Wardrobe or closet View Lake view Accessibility Accessible by elevator
Superior Double or Twin Room with Lake View Room Type: Triple Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Toothbrush, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Heating, Trash cans, Safe, Air conditioning, Hardwood or parquet floors Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle, Wine glasses Bedroom Wardrobe or closet View Lake view Accessibility Accessible by elevator
Deluxe Double or Twin Room with Lake View Room Type: Triple Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Toothbrush, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Heating, Trash cans, Safe, Air conditioning, Hardwood or parquet floors Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle, Wine glasses Bedroom Wardrobe or closet View Lake view Accessibility Accessible by elevator
Double or Twin Room with View Room Type: Double Room Size: 21 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Toothbrush, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Heating, Trash cans, Safe, Air conditioning, Hardwood or parquet floors Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area Services Wake-up service Kitchen Coffee machine, Electric kettle, Wine glasses Bedroom Wardrobe or closet View Lake view Accessibility Accessible by elevator
Deluxe Room with Lake View Room Type: Twin Room Size: 26 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, Heating Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk, Sofa Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View Lake view Accessibility Accessible by elevator
Ritz Suite with Lake View Room Type: Suite Room Size: 70 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, Heating Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk, Sofa Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View Lake view Room Amenities Sofa bed Accessibility Accessible by elevator
One-Bedroom Apartment Room Type: Quad Room Size: 51 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Toothbrush, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Heating, Trash cans, Safe, Air conditioning, Hardwood or parquet floors Media & Technology iPad, Flat-screen TV, Telephone, TV Kitchen Oven, Kitchen, Dishwasher, Refrigerator, Coffee machine, Electric kettle, Stovetop, Washing machine, Kitchenware, Wine glasses, Dryer Living Area Sitting area, Desk, Sofa Services Wake-up service Bedroom Wardrobe or closet View Lake view Room Amenities Sofa bed Accessibility Accessible by elevator
Double Room Room Type: Double Room Size: 16 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Heating Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator
Double Room with Lake View Room Type: Double Room Size: 16 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, Heating Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View Lake view Accessibility Accessible by elevator
Double Room with City View Room Type: Twin Room Size: 20 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Fruit, Bottle of water, Minibar Bathroom Conditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Bidet, Toilet paper, Hairdryer, Toothbrush, Shampoo, Slippers, Private bathroom, Bathtub or shower, Free toiletries General Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Heating Media & Technology iPad, Flat-screen TV, Telephone, TV Living Area Sitting area, Desk Services Wake-up service Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet View City view Accessibility Accessible by elevator

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USD739

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Grand Hotel National Luzern | Hotel in Lucerne

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Hotel in Lucerne

Amenities

Facility Overview

Policies

Reviews

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Food & Drink

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Media & Technology

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