Is this DoubleTree by Hilton Queenstown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the DoubleTree by Hilton Queenstown have a swimming pool?

No, this DoubleTree by Hilton Queenstown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Queenstown?

Best-rates for the DoubleTree by Hilton Queenstown starts from $175 per night with includes Skiing, Restaurant, Child Friendly, Wheelchair Accessible, Accessibility, Wellness Facilities, Spa, Toiletries, Air Conditioner, Laundry, Security/Safety, TV, Business Services, Bedding/Linens, Bar, Guest Services, Breakfast, Hot Tub, Parking, Kitchen, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is DoubleTree by Hilton Queenstown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Queenstown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Queenstown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Queenstown?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Queenstown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Queenstown?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton Queenstown | Hotel in Kawarau Falls

| 8.6 (1004 Reviews) | 1 Bathroom

Kelvin Heights Hotel | DoubleTree by Hilton Queenstown

Hotel in Kelvin Heights, Kawarau Falls

Lakefront hotel with a full-service spa and a fitness center
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Air conditioning

Bed sheets

Connecting rooms available

Soundproofing

Slippers

Laptop-compatible safe

Free newspapers

Separate sitting area

Breakfast

Full breakfast available for a fee daily 6:00 AM–10:00 AM: NZD 36 per person

1 bar

24-hour room service

1 restaurant and 1 coffee shop/cafe

Refrigerator

Parking

Covered self parking on site (NZD 20 per day; includes in/out privileges)

Ski shuttle nearby

Limited onsite parking

Wheelchair-accessible parking available

Accessibility

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Mountain biking

Ecotours

Windsurfing

Ski runs

Skydiving

Health/beauty spa

Rafting

Skiing lessons

Golf lessons

Ski area

Snowboarding

Water skiing

Golfing

Kayaking

Hiking/biking trails

Downhill skiing

Ski lifts

Parasailing

Skiing

Fitness center

Full-service spa

Shopping

Entertainment

Cable channels

Premium channels

32-inch LCD TV

General

Meeting room

Elevator

Grocery/convenience store

Vending machine

Front-desk safe

Banquet hall

Chinese (Mandarin)

German

English

French

Korean

Smoke-free property

TV in lobby

Guest Services

Grocery/convenience store

Snack bar/deli

Babysitting (surcharge)

Refrigerator

Soundproofed rooms

Hair salon

Concierge services

Ski passes

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Dry cleaning service

Ski storage

Ski equipment rentals

Internet

Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Available in all rooms: Free WiFi, Wired Internet (NZD 9.95)

Spa

Massage - deep-tissue

Massage - sports

Hot tub

Massage - hot stone

Sauna

Massage - prenatal

Body treatments

Aromatherapy

6 treatment rooms

Couples treatment room(s)

Massage/treatment rooms

Manicures and pedicures

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately nzd 36 per person fee for in-room wired internet: nzd 9.95 (rates may vary) fee for wireless internet in public areas: nzd 14.95 (rates may vary) fee for wired internet in public areas: nzd 14.95 (rates may vary) covered self parking fee: nzd 20 per day (in/out privileges) credit card charges are subject to a surcharge of 2 percent a facilities fee includes use of: sauna; hot tub; swimming pool the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge. cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Eddie

Nov 16, 2025 04:06:07 PM

Review Score: 10

Summary: Just a nice place to stay; very walkable.

See All Reviews

Room Arrangement

Room Info	Facilities
Twin Room Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 0, Sofa bed, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room Room Size: 323 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Sofa bed, Lake view, Square feet - 323, Extra bed count 1, LCD TV, Bathrobes, Square meters - 30, Phone, Iron/ironing board, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 2
Deluxe Twin Room Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 0, Sofa bed, Lake view, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, Accessible, Non Smoking Room Size: 323 square feet m² 1 King Bed	General Bidet, Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Square feet - 323, Wheelchair accessible, LCD TV, Bathrobes, Square meters - 30, Iron/ironing board, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Room Room Size: 323 square feet m² 1 King Bed 2 Twin Beds	General Bidet, Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Sofa bed, Square feet - 323, Extra bed count 1, LCD TV, Bathrobes, Square meters - 30, Phone, Iron/ironing board, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 2